At EmJ Property Management, we know that fast, reliable communication is critical to keeping tenants happy and rentals running smoothly. But constantly playing phone tag and fielding maintenance requests 24/7 can overwhelm property managers quickly.
Luckily, many remarkable technologies are out there that remove headaches from the tenant-landlord relationship. At EmJ, we embrace digital tools that make life easier for both renters and property managers.
In this post, we'll highlight 7 game-changing technologies that optimize communication and accessibility for tenants in the Des Moines metro. Say goodbye to phone tag frustration and enjoy more meaningful interactions!
- Online Property Management Platforms:
All-in-one proptech platforms like Buildium allow seamless communication between our team, tenants, and owners. Need to send a quick message about a maintenance update? You can do it in the tenant portal. Pay rent and submit requests all in one place - no more juggling multiple channels.
- Email Management Systems:
Boomerang is a total game-changer for managing email communication. We can easily schedule messages to send at appropriate times rather than disrupting people's evenings and weekends. Tenants love getting prompt responses during normal business hours.
- Live Chat Widgets:
We added live chat widgets to our website so tenants can get questions answered in real time. No more waiting around for an email reply! Chat makes basic inquiries a breeze to handle for both tenants and our team.
- Online Document Sharing:
Rather than massive email attachments, we upload documents like leases and rental info sheets to Google Drive for easy access. Tenants can download it anytime from their portal. No more digging for paperwork!
- Automated Work Order Systems:
Our automated maintenance request system allows tenants to submit and track work orders online 24/7. Requests get routed to the right technician, and reminders are sent. No more confusing email trails!
- Mobile Management Apps:
Our team stays on top of communication using landlord apps like Avail. Using the mobile features, we can instantly respond to messages, approve rental payments, and assign work orders from anywhere.
- Digital Rental Agreements:
Rather than printing a forest's worth of paper, we use DocuSign to send custom leases to tenants electronically. They can securely e-sign in minutes for maximum efficiency. No more waiting around for snail mail!:
At EmJ Property Management, our team embraces technology to remove friction and hassle from the rental experience. Our innovative tools empower tenants while making our processes more efficient. Want to experience the future of property management? Reach out to learn more about our tech-enabled services maximizing communication and convenience for Des Moines area renters!
